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About Starseed Botanicals

Introduction

Starseed Botanicals provides you with the highest quality, organically grown, industrial hemp, grown with the intention to help their customers get the benefits of full spectrum cannabinoids, without the Delta-9 THC. Their products have been grown with attention to get the best quality while keeping the price affordable.

Their products are legal in all 50 states as they lab test below .03% Delta-9 THC. They source their products directly from the farmers which allows you to get the highest quality artesian grown hemp, at the lowest possible prices. All their product is grown in the USA, and they use organic growing methods to make sure that you can have confidence that their products are of the highest quality. They lab test for potency, pesticides, heavy metals, salmonella, mold and other fungus. Unless the product passes all these tests, they will not sell it. To put it simply, they sell the highest quality products with your needs in mind.

They use the freshest hemp products they can acquire. Although they have many different strains, not all strains are always available. There is a chance that each strain is not always available, so they recommend you stock up on your favorite strains when they are available.

Starseed Botanicals service

Processing Time:

Please note ALL orders require 24-48 business hours for processing prior to shipment. The shipping time displayed is the time of the actual shipment. Please count on the package being received by the courier within 48 business hours of your order being paid. They do not ship orders out the same day they are received. They do ship as soon as possible but keep in mind they get hundreds of orders per day.. they are open Monday through Friday, 9-5 Pacific Time.

International Shipments:

If you are an international customer, please note it is your responsibility to make sure the legality of their products in your country. Please do not order on our site if doing so violates the laws of your country. They are not responsible if you suffer any losses or damages associated with ordering their products. There are no refunds if your order gets seized by customs. Please order at your own risk.

Delayed / Lost packages:

Over 95% of the time, their packages arrive on time with no delays. On occasion a package will get lost in the mail, or arrive later than expected. Once they ship the item, your point of contact is the shipping courier. In most cases that is USPS. If you have any questions about your shipment, please contact USPS by calling 800-ASK-USPS and they are usually able to locate the package.

If you order using First Class Mail, please note there is no insurance and should the package be lost, they will not replace it.

If you would like insurance please use Priority Mail which does come with $100 in insurance. Please note that the package must be more than 15 days late prior to filing a claim. If it has been more than 15 days and you do not have the package, please contact them and they will file the claim.

They do offer insured shipping, for packages above $100. Please select the Insured Shipping Option if you would like to have the whole order insured.

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FAQs

How long does shipping take?

Every order is processed in our warehouse within 48 business hours (excluding holidays) from when your order is paid in full, After your order is processed Please allow 2-5 days from when your order is processed domestic delivery depending on the shipping option you choose. Orders placed after Tuesday will not typically ship until the following Monday.

There are times when we can get your order shipped out the day you paid for it, other times we need some extra time depending on the amount of orders we have received. At the present moment we have been receiving a very large amount of orders as more and more people are switching to us to provide them the highest quality hemp on the market.

We process orders in the order in which they are received. If you have special circumstances and need your product ASAP, please contact us via the chat button on this website, or give us a call and we will do our best to accommodate you. We cannot guarantee anything but will try our best to process your order right away.

We are always hiring but it seems as we take on more staff, the order volume keeps increasing. If your order has not shipped within 72 business hours, please contact us right away and we will send you a gift card right away for missing our commitments. We always strive to do the right thing.

Are your products legal in all 50 states?

I am looking for a strain to treat (anxiety, stress, back pain, headaches, ADHD, etc.) what do you recommend?

Our disclaimer as required by the FDA is as follows:

The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product.

We are optimistic that these amazing plants are going to be studied more and more in the future and hopefully the FDA changes their position about natural products, but in the meantime we respectfully have to decline answering questions like this. If you want to see what other customers have to say about our products, we have many reviews that you can see by scrolling down to the bottom of the page below the product descriptions.

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